Our Services - What can we offer your business?

Job Analysis & Competency Design

Before embarking on any selection or development process it is critical to have a clear view of what you're looking for. We use job analysis techniques to define behavioural competencies - the skills, attributes and personality characteristics - that underpin successful performance.

Competencies are the cornerstone of what we do. Whether you want to select the best person, spot potential or develop talent, understanding the behaviours that contribute to success in a role, team or organisation is fundamental.

Selecting talent

Identifying the right people needs a targeted approach that's efficient and cost-effective. We design tailored assessment methodologies to suit the circumstances, whether your challenge is sifting through masses of applications or making a high-risk appointment.

Executive Assessment

In-depth profiling and an objective view are valuable when making important decisions about individuals for selection or development. We conduct a half or full day of interviews, psychometrics and simulation exercises tailored to your person specification or competencies, followed by a detailed report highlighting strengths and areas for concern.

Assessment & Development Centres

The most comprehensive and effective way to assess groups of participants, whether for selection or to identify development needs. We can manage your process from start to finish, including designing exercises, training assessors or providing our own, co-ordinating the event and giving feedback.

Structured Interviewing

Fundamental to any selection process but often poorly conducted, interviews are an area where big improvements can often quickly and easily be made. We design insightful interview questions, provide structured assessment guidelines and train interviewers how to look past first impressions and make objective decisions.

Psychometric Testing

Ability tests and personality questionnaires can give a valuable extra perspective when selecting or developing people. We can recommend the most appropriate tools, administer and interpret results, and give in-depth feedback to participants.

Simulation Exercise Design

Simulations are a powerful way to observe someone’s skills in action, whether used alongside an a interview or as part of an Assessment or Development Centre. We design realistic and challenging group discussions, case studies, negotiations, presentations and role-plays, all with structured assessor guidelines.

Performance Management

Objective assessment and balanced, constructive feedback are vital to effective performance management. We design appraisal processes and 360° feedback questionnaires around your competencies or criteria, and provide training and support in objective setting and feedback skills.

360° Feedback

Managed properly, 360° feedback can enhance performance management and development planning and give people real insight into their own behaviour. Managed poorly it can be misused and feared by participants. We can help you design, communicate and implement the process, and help you avoid the pitfalls.

Leadership & Management Development

Leading and motivating people effectively needs skill and practice. We run practical, stimulating training for people managers that helps them to better understand their team members, handle difficult discussions, and empower, develop and motivate people.

Coaching

We help individuals enhance performance by building on their own strengths and tackling their development needs. Coaching can be provided as a standalone service, or as a follow-up to a Development Centre or 360° feedback process. We also offer training in coaching skills, to help develop a coaching culture in your organisation.

Team Development

We work with teams to build relationships, improve understanding and communication, address conflicts and enhance co-operation both within and outside the team. Using a mix of facilitated discussion, psychological theory and tools, and experiential exercises, we design a tailored approach to meet the team’s needs.